What you should do if your mobile phone is stolen

Street crime is on the rise in Pakistan. Thieves have become so bold that they can calmly walk up to an individual and demand the victim’s mobile phone from them in open-air cafes, shopping centres and other public spaces.

Imagine you’re enjoying a drink in what you assumed was a safe public space when suddenly you’re confronted by a thief who snatches your phone from you. The anxiety of what might happen to your personal information and contact may consume you.

Here are some practical measures to take if your phone is snatched.

Immediately have your phone blocked:

When your phone has been snatched, you should immediately contact your mobile network agency and have your sim card blocked so that the phone is rendered useless to the perpetrators. You can go to the phone company’s website to see who you can contact to get your phone blocked. You can also have your phone blocked through its International Mobile Equipment Identity (IMEI) number. You can find this code on your mobile device. Once found, you should jot down this number as a security measure.

Change your passwords:

If you are a victim of phone-snatching, then your personal information, such as bank details and email information, may be compromised. Passwords about online banking, social media and your email should be changed swiftly. Inform your bank so that they can block their online banking app on your phone. This will bar the thief or thieves from stealing from you, and they will not be able to access your account through third-party sources.

Inform police:

File a complaint at the nearest police station. After you have informed them of the situation at hand, they can alert others about mobile snatchers. The complaint will also suffice as proof which you may need to show your bank and mobile network company. The police know of areas where mobile snatches are rising, so they can start their investigation.

Notify your friends and family:

When a mobile is snatched, the victim’s information is compromised, and their friends and relatives are at risk of having their personal information compromised. The perpetrators could scam your loved ones via email or free messaging apps. Having alerted your loved ones, they can block your number or be more careful when receiving messages from the mobile number of your social media accounts.

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